What information do we collect from you?
Some of the information we collect is personal to you. Other information is anonymous.
During registration for certain services (as example only, the “PlayOn®” players’ club program) or the purchase of products we may ask for your name, email address, mailing address, phone number, date of birth (for age verification) and/or other identifying information. We collect this information to use in our provision of services to you. In addition to the information that you provide to us, we collect your Internet Protocol (IP) address, transaction history information and other related information.
When you report a problem with our Sites or services, we will collect contact information along with a description of your problem.
When you contact us via the Lottery email address, we will collect your contact information and any information you include in your email.
When you order or purchase a product or service or pay through the Sites, we may ask for transaction information including but not necessarily limited to your mailing address, phone number, email address and payment information.
To customize our service for you, we and our partners may collect location data, including the real-time geographic location of your computer or mobile device.
When you visit and navigate our Sites, use our applications or third party sites, or open our emails, we may collect technical information about your use of our Sites including IP address, device identifiers and viewing information.
How do we collect information from you?
We collect much of the information listed above directly from you when you submit it on our Sites. This includes information such as registration information, contact information, user submissions, and public postings. If you do not want to share your information, you can choose not to participate in a particular service or activity.
Indirect Collection – Cookies and Other Technology
The types of technologies we use include:
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to identify your browser as a unique user. Cookies may involve the transmission of information from us to you and from you to us. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons by changing the add-on’s settings or visiting the site of its manufacturer. You may lose some features or functionality when you disable cookies.
Like most standard websites servers, we may track website analytics. Web analytics may track IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Sites, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
Indirect Collection – Social Networking
Indirect Collection – Third Party Advertising Services
We may employ over time various advertising or remarketing services that serve you targeted advertisements to make your online experience more focused to your interests. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit uniform resource locators (URLs), onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, media access control (MAC) address, mobile unique device identification and other similar information.
We will not run interest-based advertising campaigns that collect personally identifiable information (PII) including, but not limited to, email addresses, telephone numbers and credit card numbers. We will not use or associate personally identifiable information with remarketing lists, cookies, data feeds or other anonymous identifiers. We will not use or associate targeting information, such as demographics or location, with any personally identifiable information collected from the ad or its landing page(s).
How do we use your information?
Our main goal in collecting information is to improve the Sites and provide you with the best possible experience on the Sites.
We may also use your personal information to:
Who is collecting information?
Links of other websites
With whom does Lottery share my information?
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed:
We may provide your personally identifying information to companies that provide services to us (such as web hosting providers, call center service providers, prize fulfillment vendors, payment processors, data enhancement, or fraud prevention providers) or that help us market and provide our products and services. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.
We also may disclose your information in special cases. For example, we may disclose such information as required by law, such as to comply with a subpoena, or similar legal process, or when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our terms and conditions of use, or may be causing injury to or interference with our rights or property, other websites users or customers and their information, or anyone else who may be harmed by such activities. Lottery and our service providers and contractors may disclose, access or monitor your personal information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services and our information security.
We may also share your information at your direction or request, or with your express permission.
How can I control my personal information?
To review and update your personally identifying information to ensure it is accurate, you may log into your Lottery account and edit your information, or you may contact us at Kansas Lottery, 128 N. Kansas Ave., Topeka, Kansas 66603, or email us with any questions at [email protected]. We will make commercially reasonable efforts to provide you reasonable access to any of your personally identifying information we maintain within 30 days of your access request. We provide this access so you can review it, make corrections or request deletion of your data. If we cannot honor your request within the 30-day period, we will tell you when we will provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.
How do we respond to Do Not Track signals?
Do Not Track (DNT) is a privacy preference that users can set in some web browsers to signal their preference regarding potential “tracking” by third party websites. While the United States Federal Trade Commission has endorsed DNT, our Sites do not currently support DNT codes. However, except as otherwise disclosed herein, our Sites limit tracking to the internal uses described above. Our Sites do not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.
What security precautions are in place to protect against the loss, misuse or alteration of my information?
Providing security for the personally identifying information you submit via our Sites is a priority for us. We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Children’s Personal Information
We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personally identifiable information online from children under the age of 18. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us at Kansas Lottery, 128 N. Kansas Ave., Topeka, Kansas 66603, or email us with any questions at [email protected].
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.
Disclosure and Updates
If you need further assistance, please send an email with your questions or comments to:
Kansas Lottery, 128 N. Kansas Ave., Topeka, Kansas 66603, or email us with any questions at [email protected].